Industry Leader Transforms IT Landscape and Powers Superior Decision Making with HoriZZon

This BiZZdesign client is a global leader in the flavors and fragrances industry. The company serves some of the world’s most desirable brands, and in 2018 it had annual revenues of over $3.7 billion. As a creator of fragrances and flavors, their strategy is firmly interwoven with creativity and innovation.

The Challenge

To keep up with the pace of change and make smarter investment decisions, the organization determined they had to get both more visibility into, as well as control over their application and technology portfolios. The company already had in place classical CMDB tools, such as ServiceNow, to keep track of technology and application characteristics. However, they lacked the tools to see the interdependencies between applications and business strategy. To avoid duplication and ensure alignment with existing governance processes, the ICT Office realized they needed a central repository.